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  • Leading Learning Solutions provider
  • Expertise in Web Based Product Training
  • Focus on Technology Vertical
  • Global clientele including Fortune 500 companies
  • ISO 9001 Certified

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Product training through e-learning 2.0

With the advent of read/write web and related technologies, e-learning has evolved to the next step, i.e. e-learning 2.0. Forums, Blogs, wikis, podcasts and other web 2.0 applications have made the internet and along with it online training, an interactive mode of two way communication. This means that you don’t just passively receive information, but are an active part of the teaching-learning process.

This dynamic form of learning is also applicable to product training. Let’s look at some of the web 2.0 elements and see how they can help in product training.

Forums – Forums can be used to share information quite effectively. For instance, use forums for your sales personnel, where they can share and learn from each others experiences.

Wikis – Using wikis to help streamline information related processes. For example, have open content wikis for your tech support personnel, which they can use to constantly update troubleshooting information.

Podcasts – Podcasts can be a great way to learn things that are easier learnt through listening. Create demo sales pitches or job aids for your sales personnel on the features of your company’s range of products using podcasts. Use vodcasts if you need visual aid in your demos to make them more effective.

Similarly a lot of the other web 2.0 elements can be used in specific scenarios to help improve training and make it more learner-centric. They can be setup seamlessly and can be quite effective when used in the right situation.

STAM has a decade's experience in helping global companies with their Web Based product training strategies and investments, please contact us for your product training requirements.
“Understanding is a two-way street.”
– Eleanor Roosevelt
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