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  • Expertise in Web Based Product Training
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The right level of Simulation for your training!

Simulation is the recreation of any real world object or process. This concept has found various applications in technology for performance optimization, safety engineering and testing. It is widely used for training in cases where it is prohibitively expensive or simply too dangerous to allow the use of sensitive equipment in the real world. It allows you to learn by doing without the consequences of the mistakes that you might commit. It is also used to create interactive learning experiences for effective training.

Simulation in product training:

Simulations can be used for product training in varying levels depending on training and subject requirement. Broadly simulations can be categorized into five different levels.
Level 1 is a visual demonstration where you are passively taken through the process without any involvement. This kind of a simulation can be effective for delivering training on not so complicated processes. For example, if you require training on the basic functionalities of a television.

Level 2 is a slightly more interactive form of simulation where you can do the process yourself in a realistic looking environment. This level of simulation does not let you commit mistakes and only allows the correct path to be taken. This might not be the most ideal way to learn, but can be appropriate in cases where probability of committing mistakes is low. For instance, if you need to train a delivery guy on installation of the television.

Level 3 is similar to level 2 based on the level of interactivity you get, but with an added feature that lets you make mistakes. You are alerted immediately on making a mistake and are required to correct it before proceeding further. This kind of an approach can be used if, say, you need to train your service personnel on repair and maintenance of the television.

Level 4 is also similar to level 2 and 3 on interactivity levels and it lets you make the mistakes as well. The only difference is that you are not alerted immediately on making the mistake. You will only realize them after going a few steps down the path. This approach may be apt if you need to train your tech support team on effectively trouble shooting issues with the television.

Level 5 of simulation is enriched with first person perspectives in the world of virtual reality. This level of simulation is used to exactly recreate systems for the study of their behaviour. These are extremely expensive to develop and are to be used for training and practice on the most sensitive of environments.


This brings us to the question – What is the right level of simulation for your training?

The answer to the above question is quite tricky. The amount and level of simulation that you require would depend on various factors like the objective of the training, the complexity of your content and the kind of budget you have allocated to virtual training. It is important to note that there isn’t one best level of simulation to be adopted. It completely depends on your requirement. You need to analyze, if the subject you’re training requires an interactive three dimensional realistic environment or a simple visual demonstration.

STAM has a decade's experience in helping global companies with their Web Based product training strategies and investments, please contact us for your product training requirements.
 
You must learn by doing the thing; for though you think you know it, you have no certainty, until you try.
- Sophocles
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